Business Communication Skill Training helps participants understand the essentials of the communication process, identify potential communication problems, construct productive approaches to communication, and develop strategies to develop effective communication skills. Students can benefit from this class in their personal and family lives, in their learning, and in their career development.
This program aims to introduce participants to the basics of interpersonal and business communication, equipping them to communicate more effectively and with greater awareness and skill in both personal and business environments. It is designed to help participants heighten their awareness of the function and value of communication. The subject aims to equip participants with the ability to use the communication skills required in meetings, group discussions, interviews, and presentations.
Learning Outcomes
On completion of this program participants will be able to:
Identify key elements and principles of communication
Demonstrate understanding of the communication process
Describe their own communication strengths and growth areas
Demonstrate ability to prepare and present a short oral presentation
Prepare a clear and informative piece of written communication
Identify common communication problems that may be holding them back
Develop skills in asking questions that give you information you need
Learn what your non-verbal messages are telling others
Develop skills in listening actively and empathetically to others
Enhance your ability to handle difficult situations without being manipulated